Skype Your Way To Efficiencies, Convenience, and Savings

Like store-brand cough syrup, VoIP (Voice Over IP) has left a bad taste in many peoples mouths. Expense, reliability, and complications have plagued many small business VoIP adoption. Although not often viewed as a complete VoIP system, the scrappy software based solution known as Skype can be an excellent free alternative for testing the VoIP waters, or even adopting as your business's De facto VoIP solution.

You Can Call Your Clients From A Beach In The Bahamas and No One Is The Wiser

Voice Over What?
Simply put, VoIP is a way to make phone calls over your computer, mobile phone, or specialized desk phone's Internet connection. With VoIP you don't incur any costs from the phone company on a per minute basis or for long distance. Generally, if you make a lot of long distance calls a VoIP provider's monthly fees will be less than what you would usually pay the phone company.

The biggest VoIP advantage is the ability to bring your phone, and number, anywhere you go. You can call your clients from a beach in the Bahamas and no one is the wiser.

Skip The VoIP Headaches With Skype
Because Skype is a software based solution there is no need to buy an expensive specialized phone to get started. Simply download Skype for your computer or supported hand-held device. Skype also works on hundreds of cell phone, including the iPhone (I use Fring), and is now coming pre-installed on many Nokia handsets.

Once installed signing up for an account and making calls is a snap. Calling from one Skype user to another (Skype-to-Skype) is always free, and has the added benefits of accessing all the other Skype features that go beyond simple voice communication. Calling from Skype to a normal phone requires a paid plan. Paid plans fall under a pay-as-you-go model or unlimited service. Unlimited US calling is less than three dollars a month.

Skype For You, Your Business, and More
Skype also offers free tools to help manage your companies Skype implementation. There are also a multitude of partners offering additional services, and a constantly expanding set of business centric tools that leverage the Skype communication network.

A few of the great things you can do with Skype beyond just making calls:

• IM (instant message), conference call, and send files
• Hold a web conference, share your screen, and collaborate on documents
• Video chat, screen cast, and send faxes
• Run a call center, run your help desk, and dial from SalesForce.com

Flattening The Communication Landscape

With Skype There Is No Large Upfront Investment And No Need To Dump Existing Infrastructure

Although the web 2.0 revolution (coupled with the explosive use of smart phones) has opened up many new avenues of communications, Skype stands out for many reasons. Skype has a multi-dimension / multi-media / multi-device approach to communication, and melds old-world networks with the latest cutting-edge trends. With Skype there is no large upfront investment, no need to dump existing infrastructure, and virtually limitless potential for creative applications of the Skype protocol.

If you have used Skype in the past let me know what your experience was like in the comments of this post.

Happy Skypeing!